BRIEF

Incentive trip for service and parts managers of VWGI (Volkswagen Group Ireland) After Sales network.

3 night and 4 day experience for 25 guests, with requirements of wow activities and provide the winners of this trip an unforgettable experience.

WHERE

Reykjavik, Iceland

WHY

Travelling to the land of fire and ice is a once in a lifetime opportunity and Grooveyard wanted the winners of this After Sales incentive to experience this.

Incentive programmes are an excellent way to improve productivity and employee retention.

WHO

25 Service and Parts Manager from VWGI After Sales network.

WHAT WE DID

Grooveyard created a bespoke itinerary for the group with activities including Sky Lagoon, Northern Lights and Golden Circle Tour.
We conducted significant research into Accommodation, Food & Beverage options and airport and activities transfers.
Grooveyard also managed and booked flights dealing with guests’ information and any questions or concerns they had.
The weather in Iceland is very unpredictable, while on site on the incentive many of the tours had to be rescheduled. Grooveyard’s on-site management meant the attendees were unaware of any issue while being kept updated with the schedule for the day.

SERVICES DELIVERED

End to end management of the planning and logistics of the incentive.
Creation and development of bespoke group itinerary.
Sourcing and management of private tours and activities, including transfers.
Arrangement of all food and beverage for the incentive group, including the management of dietary requirements.
On site management.
Customer Services.
Accommodation booking and management.
Budget Management.
Contingency planning.

RESULTS

A once in a lifetime travel experience for guests, that exceeded the clients expectations and has resulted in an increase in incentives with VWGI.